Location – Bangalore
Work Type – Onsite
Salary – Competitive
Joining Time – Immediate
- Network Performance Monitoring, Quality of Service monitoring, KPI Analysis, Capacity Designing, and Optimization.
- Customer interaction to make them understand the value proposition of Managed security services benefits and process of governance
- Track Service and System Performance
- Reporting and Service Summaries
- Design and Engineering activities-based support during complex MACD and projects
- Handle team to ensure service uptime, service assurance, Service Layer Agreement Adherence, and Root Cause analysis
- Cisco Firepower, ISE. Palo Alto Panorama, Prisma Access. FortiGate.
- Must have client-facing experience
- Extensive experience in availability, capacity performance analysis, and reporting.
- Excellent communication skills, exp. In client-facing roles.”